Shipping & Delivery
DELIVERY
We will mail out items within the next 24 working hours after payment verification.
Shipping will take 4~6 working days in general.
*During Christmas & New Year Season, shipping will take 5~8 days to arrive due to logistic company high parcel volume. Please order in advance to avoid disappointments.
For not fragile item, orders will be handled by NinjaVan, a tracking number will be emailed to you, plus live tracking SMS from NinjaVan system, the shipping is trackable.
For fragile item such as ceramic kitchenware or planting pots, and also large item such as yoga mat, photo frames or furniture items we will arrange delivery by our in-house delivery team, no tracking info available.
SHIPPING CHARGES
Spending | Shipping Fee |
Below S$69 | SGD 6.00 * |
Above S$69 | Free |
SELF COLLECTION
If you are able to see the 'pick up' option on the 'information' page when you check out, the item is ready for pickup right away (during our opening hours), you may drop by the outlet anytime after you place the order.
If the 'pickup' option is not shown on the check out page, you may choose the self-collection option at the "shipping' page. In that case we will need to transfer the stock from outlet to outlet for your collection, the self collection is available after 24-48 hours of payment completion, you will receive notification once the items are ready for collect.
*In case of early or late collection needed, please leave instruction when check out in the cart, or call our store number during opening hours. (please refer to the this page.) We will also contact you by sms to confirm for the urgent collection.
EXPRESS SHIPPING
Next day shipping or shipping on specific timing in two hours window is available, deliver fee is $15, shipment will be delivered by Lalamove, please let us know your requirement or contact us by phone or sms once order is placed.
International Shipping [Temporarily not available]
Due to covid-19 situation we close international shipping temporarily. Sorry for the inconvenience.
We are still able to arrange shipping for not fragile items, please contact us by email or WhatsApp if you have any special request. We will try our best to make arrangements.